Returns Policy

Please conatct us with your return requests.

WHAT can be returned?
Almost all items are returnable providing they are in their original condition and packaging. Nappies and dummies must be unopened. Sample Nappy packs cannot be returned.Custom dolls cannot be returned unless defective. Repair will be made in place of refund.   

WHEN do items need to be returned by?
Please return within 30 days of the purchase date

WHERE do items need to be returned to?
Customer is responsible for return postage unless stated otherwise.Return address will be provided . A 20% re-stocking fee will be applied to "change of mind" returns. Postage is not refundable.