- My Premmie Baby orders have a 8 week turn around time. Any alterations required will inccur a minimum $60 fee for postage and processing cost plus any additional material costs.
- If you purchase a Premmie doll for a baby over 2.5kgs AND born after 38 weeks you will be invoiced for the difference. Order will not be dispatched until paid or order will be cancelled.
- Returns and Cancellations are subject to a 20% restocking fee and Customer is responsible for return postage. Customers are responsible for exchange postage costs.
- Customers are responsible for their address details. Any losses from wrong address supplied are on the customer.
- Missing parcels from Authority to Leave are on the customer. We will endevor to help assist with information from the delivery service provider.
- No refunds for missing order can be issued until the delivery service provider has concluded their investigation.
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